Contact GetEIN
Use GetEIN’s support channels for general service questions and help with an existing request. Include enough context for us to locate the request, but keep sensitive documents and tax IDs out of general messages.
Get help
Email support
support@getein.aiPlease do not send tax identification numbers or signed application documents in a general email or chat message.
General service questions
You can browse the Help Center for answers to common questions about the service, pricing, and getting started.
Help with an existing request
For a service question, correction, cancellation, or refund request, contact support and include the email address used for your request. We will explain the appropriate next step.
Keep sensitive information out of general messages
Do not send an SSN, ITIN, full tax ID, or signed application document in a general email or chat message. We explain how to provide required information through the appropriate service process.